Select “Activate on (name) Epic Games Account” option to activate the game on the desired Epic account. The common "Reveal Key" Button inside a complete order is substituted with a "Connect to Epic Games" button.Ī Pop-up window will prompt a Epic Games Account login.Īfter successfully logging in and linking your account, close the window as instructed. Redeeming Epic Games PC products on 2Game will require connecting your Epic Account (PC) Account to your 2Game Account. This system allows customers to redeem games and dlc's directly into their Epic Games Account. Yes, you will need an account on the redemption site to enter your key, and an account on Steam or Epic Games to play the game once activated.A selected number of Epic Games Launcher products on 2Game will make use of direct activation. Check the return policy of the seller before purchase.ĭo I need to create an account on the redemption site or the gaming platform? Generally, game keys cannot be exchanged or refunded once activated. No, once a key is activated on a platform, the game can only be accessed through that platform.Ĭan I exchange or refund my key after activation? If the problem persists, contact the customer support of the seller from where you purchased the key for assistance.Ĭan I activate a key on one platform and play on another? If your key doesn’t work, first ensure you have entered it correctly without any typing errors. What should I do if my game key does not work? Check the details provided with your key for specific information. Game keys may sometimes include pre-order bonuses or early access, but this varies by product and seller. Yes, after entering your game key on the redemption site, you will be prompted to choose the platform on which you wish to activate the game.ĭoes the key include pre-order bonuses or early access? This title reflects the content of the section, which covers the activation process, includes potential issues that may arise, and addresses common questions regarding the activation of game keys on both Steam and Epic Games platforms.Ĭan I choose on which platform to activate my game (Steam or Epic Games)? Key Activation and Troubleshooting for Steam and Epic Games
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